I took the Malaysia Airlines flight to Sydney, Australia and used the Qantas International Business Lounge. The lounge is the main airport lounge where Qantas Airways is based, offering a wide variety of buffets, alcohol and showers.
But I used this lounge and it was very crowded and uncomfortable. This article reports to you about the good and bad service of this lounge.
The location of this lounge and the entry conditions
Sydney International Airport’s Qantas Airways International Business Lounge is located on the upper floor of the duty-free area after a migration to Terminal 1 (international flights). The airport has a very large area, but there are few lounges for Oneworld, with Qantas Airways Lounge just one British Airways lounge.
The Qantas Airways lounge is divided into a first-class lounge and a business-class lounge with separate entrances. Business Class Lounge will be available to Qantas Airways and Oneworld business class users, Oneworld Elite Status members (Sapphire and the Emerald) and 1 person accompanying them. The lounge is open from 5: 00 ~ 22: 00 (To the last Qantas Airways flight).
When I visited the reception in this lounge, the clerk greeted me cheerfully saying, “Welcome!”. The reception is simple, but the marble counter is impressive.
interior of the lounge
As I walked into the lounge, a tastefully designed counter popped up in front of me. There are knives, forks and glasses set on the counter so that customers can eat whenever they come here. When customers sit here, they can see the view outside the window at the counter.
The lounge has a long hallway along the window with a sofa by the window. Sofas come in a variety of colors and shapes, but each one occupies a small space. Most sofas are placed face to face, which is not convenient for single guests.
The area of this lounge is a little large. But around 10 AM when I visited, this time of the day, Airlines didn’t have many chances to leave. This lounge was very crowded. This is due to the lack of Oneworld lounges in the airport and only one business class lounge on Qantas Airways.
Lounge buffet (Breakfast & Lunch)
When I visited this lounge, the buffet in the lounge provided a breakfast menu. The lounge has two buffets, but the menus are the same.
Breakfast menu includes sausages, bacon and baked beans. There is also the Hash brown, a daily menu for Australian breakfasts. There are also croissants, apple pies, yogurt, fruit and desserts, and there is a very wide variety of menus.
I stayed in this lounge until 12 o’clock, and after 11 o’clock the buffet menu changed from breakfast to lunch. Lunch menu includes a variety of salad, chicken curry, pasta, soup, etc. There is a delicious blueberry cheesecake and this is my favorite menu.
Variety of beers and wines
There are so many kinds of alcohol in this lounge! In particular, there are many kinds of beer and wine, and there are three kinds of server type beer and many kinds of bottled beer. A server type of beer requires the customer to pour it into a glass by himself, but an attendant may pour it.
There are more than 10 different types of wine in each of the 2 buffet locations. Red wine, white wine, rose wine and sparkling wine. However, all of these wines are low-value wines, and the level of taste is not high.
- Interior & Seat：★★★★★★
- Equipment & Service：★★★★★★
- Total score：65 / 100
This lounge has a stylish interior and a substantial meal. However, my evaluation of this lounge is not very good. The reason is the congestion in the lounge. I hope this lounge will be expanded or another new Qnatas Lounge will be built.